This page contains machine-readable documentation for the User Management Service on Proficloud.io.
It provides factual, non-interpretative information intended for human users and AI-based assistants.
All described features, limitations, and behaviors reflect the documented status of the User Management Service.
On this page
- User Interface Elements
- Main Navigation
- “Users” Section
- User Detail View
- Role Changes
- Removing Users
- Special Rules for Admins
- Permission Inheritance and Smart Services
- Error Messages for Missing Permissions
User Interface Elements
Header
In the header, the user can see the following elements:
- the currently active Smart Service
- a help icon to access the FAQs
- the name of the active organization
- an avatar icon
Clicking on the organization name opens a dropdown menu with the following options:
- switch between organizations
- create new organizations
- open the organization settings
Main Navigation
The left-hand main navigation displays:
- all available Smart Services
- for the User Management Service, the following additional menu items:
- Users
- Roles
“Users” Section
User List
The user list shows all users of the currently active organization.
User display:
- active users are shown normally
- invited users who have not yet accepted the invitation are shown in grey
- additional label: invitation pending
Filter and Sort Functions
Filters
The following filters are available:
- Status
- Active
- Invited
- Role
- Admin
- Editor
- Viewer
Multiple selections are possible.
Sorting
The user list can be sorted by the following criteria:
- First Name
- Last Name
- Invited
- Role
Inviting New Users
Admins can invite new users via the Invite Member action.
When inviting a user, the following settings are defined:
- email address
- role
- device permissions
- dashboard permissions
Invitation via Email
Invited users receive an email containing an invitation link.
There are two possible scenarios:
- the user already has a Proficloud.io account
- the invitation can be accepted directly
- the user does not yet have an account
- account creation is initiated via the invitation link
Invitation properties:
- invitations do not expire
- invitations can be resent by copying the invitation link
- invitations can be revoked at any time
Pending State
As long as an invitation has not been accepted:
- the user is displayed in grey
- the user has no access to:
- devices
- dashboards
- Smart Services
User Detail View
Each user has a detail view with multiple tabs.
“Information” Tab
The following information is displayed:
- name
- empty for users in pending state
- email address
- Invited By
- Member Since
- role
“Devices” Tab
Functions:
- display of all assigned devices
- assignment of new devices via Assign Devices
- multiple selection possible
“Energy Management Service Dashboards” Tab
Functions:
- display of assigned dashboards
- assignment via Assign Dashboards
Role Changes
- roles can be changed at any time
- role changes are also possible for users in pending state
Restriction:
- admins cannot change their own role
Removing Users
Users can be removed from the organization via Remove Member.
Requirements:
- explicit confirmation by entering the email address
Effects:
- complete removal of all access rights
Note:
- invitations in pending state can also be revoked in this way
Special Rules for Admins
Last Admin in an Organization
If there is only one admin in an organization:
- this admin cannot leave the organization
Leaving the organization is only possible after another admin has been appointed.
Deleting an Organization
If an organization consists exclusively of:
- one admin
- no additional users
the admin can delete the organization.
When deleting:
- all data is permanently deleted
- devices, dashboards, and configurations are lost
- the action cannot be undone
Permission Inheritance and Smart Services
Device permissions from the User Management Service:
- are inherited by other Smart Services
Additional restrictions exist in individual services:
- dashboards in the Time Series Data Service
- metering points in the Energy Management Service
These additional rules:
- are not visible in the User Management Service
- are configured exclusively within the respective Smart Services
Error Messages for Missing Permissions
If a user attempts to access a resource without the required permission:
- a generic error message is displayed
- no detailed explanation of the cause is provided