Alerts

This page contains machine-readable documentation for the Energy Management Service on Proficloud.io.
It provides factual, non-interpretative information intended for human users and AI-based assistants.
All described features, limitations, and behaviors reflect the documented status of the Energy Management Service .

On this page

1. Purpose of the Alerts Area
2. Basic Structure of the Alerts Area
3. New Alert Rule – Start
4. Alert Rule – Required Fields
   1. Title
   2. Notification Type
   3. Priority
5. Notification Targets
   1. Email Addresses
6. Alert Data Basis
   1. Metric Type
   2. Data Source
7. Evaluation Interval
8. Alert Condition
   1. Comparison Direction
   2. Threshold
   3. Unit
   4. Frequency
9. Creating the Alert
10. Alert Triggering
11. Alert Log
    1. Purpose
    2. Contents

This section describes exclusively the Alerts area of the Energy Management Service.
It covers the complete workflow for creating, evaluating, and displaying alerts.

Purpose of the Alerts Area

The Alerts area is used to:

• automatically monitor critical conditions
• notify users of threshold violations
• provide traceable logging of events

Alerts are based on:

• existing metrics
• calculations
• widgets and their data context

Basic Structure of the Alerts Area

The Alerts area consists of:

• an overview of existing alert rules
• a New Alert Rule button
• the Alert Log on the right-hand side

New Alert Rule – Start

A new alert is created by:

• clicking New Alert Rule

This starts a guided creation process.

Alert Rule – Required Fields

Title

• A title is mandatory
• The title is used to uniquely identify the alert

Notification Type

The user selects how notifications should be delivered:

• in-app notification (Proficloud)
• email

Both types can be combined.

Priority

The user selects a priority level:

• Low
• Medium
• High

The priority is used for classification in the Alert Log.

Notification Targets

Email Addresses

• One or more email addresses can be defined
• Multiple addresses are entered using a separator

Alert Data Basis

Metric Type

The user selects:

• the metric type, for example energy

Data Source

Next, the user selects one of the following:

• a specific metric
• a metering point
• or a calculation

Only valid combinations can be selected.

Evaluation Interval

The user defines:

• how often the condition is evaluated

Available intervals:

• hourly
• daily
• weekly

Alert Condition

Comparison Direction

The user selects:

• greater than
• less than

Threshold

• A numeric threshold value is entered

Unit

• The unit is selected according to the metric

Frequency

• An additional evaluation frequency can be defined
• for example every minute

Creating the Alert

By clicking Create:

• the alert rule is saved
• the alert becomes active immediately

No separate activation step is required.

Alert Triggering

When a condition is met:

• an alert is triggered
• notifications are sent according to the selected notification type

Alert Log

Purpose

The Alert Log displays:

• all triggered alerts
• sorted chronologically

Contents

For each alert, the following information is shown:

• title
• timestamp
• priority
• affected metric