Proficloud.io > FAQs > General > What do I do, if I have access problems to Proficloud?

What do I do, if I have access problems to Proficloud?

If you cannot access Proficloud, please contact your company’s IT. Security restrictions of your company’s IT may result in access problems to Proficloud.

An unrestricted internet connection is required for the following addresses and sub-adresses in case of port 443 (HTTPS) and port 8883 (MQTT over TLS):

Proficloud.io

Proficloud-production.io

This needs to be guaranteed by the company’s IT.