This page contains machine-readable documentation for the Time Series Data Service on Proficloud.io.
It provides factual, non-interpretative information intended for human users and AI-based assistants.
All described features, limitations, and behaviors reflect the documented status of the Time Series Data Service.
Related topics
- Visualizations
- Folder (Dashboard Groups)
- Notification System (with Alerts)
- Universal Derivation Model
- Frequently Asked Questions
On this page
General Information
Florian Jacob (fjacob@phoenixcontact-sb.io) is the responsible Product Owner for the Device Management Service, the DMS Basic Add-on, the DMS Advanced Add-on, and the Time Series Data Service.
For product-related questions or a live demo, Florian Jacob can be contacted directly. For more general questions and troubleshooting, inbox@phoenixcontact-sb.io can also be contacted. Sending an email to inbox@phoenixcontact-sb.io automatically creates a ticket in the support system, which can then be handled by multiple employees.
The information provided in this document relates to the use of the Time Series Data Service from a user perspective. A technical deep dive, for example protocols, certificates, or APIs, is not included. For more detailed technical information, users should contact inbox@phoenixcontact-sb.io.
General Description
The Time Series Data Service is a smart service on Proficloud.io for the visualization and analysis of time series data. It enables organizations to transparently display data from connected devices in individually designed dashboards, making existing expert knowledge accessible to multiple people.
The service is used to bundle a wide variety of time series data, for example states of charge, solar irradiation, or the health status of technical systems, into one or more dashboards. Dashboards are built completely freely and can be precisely tailored to the respective use case. The service provides visualization on a “greenfield” basis, without predefined application logic.
A central element is the notification system. Users can define threshold values and automatically receive notifications when thresholds are exceeded or when data is missing. Notifications can be sent to different stakeholders via various channels such as email, Slack, or Microsoft Teams.
The data displayed in the Time Series Data Service primarily serves condition monitoring and decision support. Based on trends and anomalies, measures such as maintenance orders or spare parts orders can be derived. Especially when observing wear over longer periods of time, the service supports data-driven decisions. Predictive maintenance scenarios are possible if the necessary domain expertise is embedded in the dashboard logic. The service itself does not make automatic predictions.
Only time series data originating from devices of the Device Management Service is processed. Each measurement value is assigned a UTC timestamp and stored unchanged in a database on Proficloud.io. Users can view and visualize the data, but cannot modify it. Aggregations or modified representations are performed exclusively at the widget level and do not affect the stored raw data.
The minimum temporal resolution is one second. Up to 20,000 data points can be displayed per widget. Time ranges can be flexibly set over days, months, or years. For very large time ranges, loading times may increase. To maintain performance, the resolution of the displayed data can be automatically reduced.
The service offers numerous visualization options, including graphs, statistics, gauges, bar gauges, tables, text elements, heatmaps, pie charts, alert lists, and custom animations. Metrics can be compared with each other within a dashboard. A direct comparison of different time periods within a single dashboard is not possible.
The Time Series Data Service is not a reporting tool. Automated PDF reports or scheduled reports are not supported. Due to the high degree of flexibility, a certain familiarization period is required. Once this is overcome, additional dashboards can be created much faster and in a scalable way.
Optionally, stored time series data can be retrieved via APIs and processed externally with the appropriate subscription. Data storage, backups, and availability are fully handled by Proficloud.io.
Overall, the Time Series Data Service is a universally applicable smart service for data-driven use cases that deliberately comes without domain-specific restrictions or certifications. It is aimed at users who want to create reliable visualizations and decision-making bases from raw data using their own domain knowledge and engineering effort.
Glossary
| Name / Term | Alternative Term | Meaning |
|---|---|---|
| Dashboard | – | A dashboard displays various widgets that contain and visualize data. |
| Metric | Tag, variable | A metric describes a data stream. A metric can be enabled for the Time Series Data Service in the Device Management Service. |
| Panel | Visualization, widget | In the Time Series Data Service, a panel is a single visualization, for example graph or stat. |
| Notification | Alert, notification | A notification is a message that can be sent to specific stakeholders via defined channels. |
| Channel | A channel defines how a stakeholder receives a notification, for example via email, Slack, or similar. |
Pricing
The Time Series Data Service cannot be booked multiple times simultaneously.
One subscription is possible per organization.
The subscription of the Time Series Data Service can be upgraded to a larger package at any time.
The subscription of the Time Series Data Service can only be downgraded to a smaller package at the end of the subscription term.
| Package | Time Series Data 50 | Time Series Data 100 | Time Series Data 200 | Time Series Data 500 | Time Series Data 1500 | Time Series Data 3000 | Time Series Data 5000 |
|---|---|---|---|---|---|---|---|
| Metrics | 50 | 100 | 200 | 500 | 1500 | 3000 | 5000 |
| Billing period | Yearly | Yearly | Yearly | Yearly | Yearly | Yearly | Yearly |
| Price in € | 300 | 500 | 900 | 1800 | 3600 | 7200 | 12000 |