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User Management Service
Proficloud.io | User Management Service

User Management Service

The User Management Service allows users to be invited to Proficloud.io organizations and granted individual permissions.

User-feedback leads to a better User Management Service

Comprehensive user, role and permission management with the User Management Service

The User Management Service is a Core Smart Service. It can be used by all Proficloud.io users.

With the Smart Service it is possible to invite users to a Proficloud.io organization and assign them a specific role. Permissions across the individual Smart Services on the IIoT platform are defined by said roles.

Currently there are three different default roles in the User Management Service – the Admin role, the Editor role and the Viewer role.

Assigning and changing roles of different users is done in such a way, as well as the rest of Proficloud.io, that it will only take you a few moments to create a well-positioned organization.

Are you facing these challenges?

I want to give other users access to my data, but I do not want to share my login credentials

This is how we support you:
With the User Management Service, you can conveniently invite as many users as you want to your Proficloud.io organization and assign them one of three default roles. This way, your login data always remains your own and you don’t have to worry about data privacy.

Usable part of the User Management Service:
With the Invite feature, you can add more users to your Proficloud.io organization and assign them roles according to their permissions.

I want to grant access to additional users (e.g. maintenance workers) but prevent them from performing critical actions in the cloud environment.

This is how we support you:
Thanks to the three different default roles that the User Management Service already holds for you, it is very easy to assign the Viewer role to a specific user group. With this role, users are not able to perform critical functions.

Usable part of the User Management Service:
The Viewer role allows users to view data on Proficloud.io and, if necessary, make some temporary settings to elements, but these do not affect the way Proficloud.io works.

I would like to prepare dashboards for my partners, then share them and hand over the custom prepared solution afterwards if necessary.

This is how we support you:
Proficloud.io users can always be members of different organizations. So you can prepare and hand over organizations for yourself or for partners.

Usable part of the User Management Service:
Take advantage of the possibility to be a member of several organizations, prepare an organization and then hand it over by inviting a partner as an admin and leave the organization afterwards or provide support for your partners.

  • The overview of all roles and the users assigned to them shows at first glance how many users hold a role.
    The overview of all roles and the users assigned to them shows at first glance how many users hold a role.
Access to different areas of Proficloud.io can be granted by simple invitations via email or link.

Your advantages at a glance

Share knowledge and access

Knowledge is like happiness – it gets bigger when you share it. According to this standard, access to different areas of Proficloud.io can be granted by simple invitations via email or link. Free of charge and efficient.

Data security through restricted access

Allow only the actions that are needed for specific tasks – no more. This will give your colleagues and employees more security when using Proficloud.io. Don’t worry about accidentally changing important settings – with the appropriate roles, the colleagues who need these rights will be empowered, other colleagues you can help by only granting them the rights to view items – just as you need!

Data security through restricted access
Make Proficloud.io your IIoT platform

Make Proficloud.io your IIoT platform

With the User Management Service and the options that come with it, you can customize Proficloud.io to fit your needs exactly. Build a small network of colleagues who regularly look at the IIoT platform to draw insights from the collected data – without worrying about sharing your login credentials, for example, and of course without any IT knowledge.

Invite your colleagues to your Proficloud.io account

View into the Smart Service

Invite your colleagues to your Proficloud.io account

Use the invitation feature to share your Proficloud.io organization with other colleagues or partners – privacy compliant.

People with your own domain will be notified directly by e-mail, people with another domain (e.g. partners or customers) can be invited with a link created especially for you.

Thus, the process to use invitations meets the highest data protection standards.

Role and rights management

Proficloud.io provides three default roles to distribute and set access rights.

With the Admin role, you can grant users all the access they need to, for example, invite others, sign up for paid subscriptions, or make critical changes to Smart Services.

With the Editor role, you can grant users partially restricted access that they need, for example, to invite additional people or to modify elements in Smart Services (e.g., perform firmware updates).

The Viewer role allows you to grant users the limited access they need to access Smart Services, which only allows them to view data but not make changes.

An overview of all users ensures that you always know who has which rights in your Proficloud.io organization.

Be part of more Proficloud.io organizations

Depending on the use case, it makes sense for you as a user to be in different, autonomously functioning Proficloud.io organizations. This allows you to create a “sandbox” organization in the simplest case, with which you can easily test new concepts.

Of course, you can also prepare organizations for customers or partners, register devices and create dashboards – offering your customer or partner an even easier entry into the world of the Industrial Internet of Things.

Getting started with the User Management Service

We guide you through this Smart Service with two types of “Interactive Start Guides”.

We offer Overview Guides, where we explain the elements in the user interface and give you a preview of what functionalities you can expect and where.
The second type of user guides we offer are learning-by-doing guides. They are interactive and highlight in the process where you need to click next to achieve a specific goal.

In addition to the guides, you can always access all the important FAQs within the Smart Services on the right side of the browser via the active Smart Services. Here you can also access all guides. Further knowledge about Smart Services is also available in the e-learning section on Proficloud.io – so we cater for all the main types of learning: reading, viewing and participating.

News about the User Management Service

Next steps with Proficloud.io and the User Management Service

Getting started

5 Step guide on how to get started with Proficloud.io and the User Management Service

Service Store

The Service Store provides a further scope overview of the User Management Service. You can also see the new entries in the changelog here.

FAQs

We support you with the set up and help you grow.

Hi, my name is Robert Bieber and I am glad to help you out!

Are you interested in User Management Service?

Please do not hesitate to contact me. Also, if you have any suggestions or comments, just send us a message to inbox[at]phoenixcontact-sb.io and we will answer as soon as possible. 

Robert Bieber Product Owner

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