- Open the Device Management Service
- Click on the three-point menu of the device whose Device Token you want to reset
- Click on [Reset Device Token]
- Confirm the security question in the dialog and start the process to reset the Device Token
With a click on [Reset Device Token] the device token is deleted and a new certification process is enabled.
After you have reset the device token, you need to start a new connection attempt with your device within 10 minutes.