Archive of the Newsblog on Proficloud.io
On 03/11/2022 at around 02:00 pm CET there will be maintenance work on the Proficloud.io. Some Smart Services might have short outages because they are restarting. Data will not be affected by the maintenance and will continue to be stored on Proficloud.io
On 12/10/2022 between 06:00 CET and 07:00 CET there will be maintenance work on the Time Series Data Service.Alerts and dashboards may not be available during this period. Data will not be affected by the maintenance and will continue to be stored on Proficloud.io.
On Thursday, 24/03/2022 the Proficloud.io productive environment will be updated. During the update process, Smart Services may be unavailable for a short period of time. Data is not affected by this. The following restrictions are to be expected during the update: It is not possible to register or log in…
On Wednesday 13.12.2021 the productive environment of Proficloud.io will be updated. During the update, some Smart Services will be temporarily unavailable for a few minutes.
At the end of September, the DST Root CA X3 expired. This root CA is used by devices to authenticate Profilcoud.io endpoints.
Solved: Since 12:00 on Thursday, 08/12/2021 the registration and login problems are solved. It is possible to use the functions again without further ado. Currently, some users report that registrations and logins on Proficloud.io are not possible. Not affected is incoming data from the devices that connect to Proficloud.io. We…
Unfortunately, Proficloud.io had an outage in the night from 07/14/2021 to 07/15/2021. The platform has been functional again since ~06:08 UTC. The platform was functional again since ~09:00 UTC. Affected Services and Components: Device Connection: The MQTT(S) Endpoint was affected. All devices were disconnected at ~01:17 UTC. PLCnext controls and…
AWS had a networking and EC2 outage in the eu-central-1 region with also partially impacted our Proficloud services between June 10, ~21:00 UTC until June 11, ~03:40 UTC. AWS has resolved the issues and Proficloud is back up normally. PLCnext controls may fail to reconnect and require a reboot due…
Proficloud.io will undergo maintenance on the 16th of March 2021 between 18:00 CET and 20:00 CET. We are performing security updates and optimize the performance of the platform. Services may be partially unavailable during this time. We are sorry for the inconvenience.
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