The user guides in the Time Series Data Service enable users to quickly and effectively learn the basic functions of the Smart Service and, with the help of the guides, to adapt it to their needs.
In the Interactive Guides, the user is taken “by the hand” and guided through the most important actions in the Smart Service. In the User Management Service, these include inviting user, assign roles, create organizations and much more.
Our User Guiding is of course also available in the Device Management Service. The content of the guides is also divided into Overview Guides and Interactive Guides.
Learning always means dealing with Something. Often this is not so easy, because besides the energy, there is a lack of time and a lack of muse. As a rule, it is better to learn through dialog – i.e. not by staring at the screen or a speaker and trying to memorize what is shown, but by “learning by doing”.
For some time now, we have been gradually introducing an onboarding option in the various Smart Services, which can be used to conduct 1-to-1 meetings in the approach – without having to wait for a meeting.