On 01/06/2023 at around 12:00 PM – 03:00 PM CET there will be maintenance work on the Proficloud.io. During this time automatic logouts or slow connection may occur, neither data nor configurations will be changed.
On 04/13/2023, between approximately 15:00 and 18:30, Proficloud.io experienced outages. The platform was temporarily unavailable. The Smart Services were usable again from 17:00, the public site was accessible again from 21:00. Due to the way data is stored, no data loss occurred. Databases are currently being checked. We apologize for…
On 06/03/2023 at around 09:30 PM – 01:00 PM CET there will be maintenance work on the Proficloud.io. During this time automatic logouts may occur, neither data nor configurations will be changed.
On 03/11/2022 at around 02:00 pm CET there will be maintenance work on the Proficloud.io. Some Smart Services might have short outages because they are restarting. Data will not be affected by the maintenance and will continue to be stored on Proficloud.io
On 12/10/2022 between 06:00 CET and 07:00 CET there will be maintenance work on the Time Series Data Service.Alerts and dashboards may not be available during this period. Data will not be affected by the maintenance and will continue to be stored on Proficloud.io.
On Thursday, 24/03/2022 the Proficloud.io productive environment will be updated. During the update process, Smart Services may be unavailable for a short period of time. Data is not affected by this. The following restrictions are to be expected during the update: It is not possible to register or log in…
On Wednesday 13.12.2021 the productive environment of Proficloud.io will be updated. During the update, some Smart Services will be temporarily unavailable for a few minutes.
Solved: Since 12:00 on Thursday, 08/12/2021 the registration and login problems are solved. It is possible to use the functions again without further ado. Currently, some users report that registrations and logins on Proficloud.io are not possible. Not affected is incoming data from the devices that connect to Proficloud.io. We…
Proficloud.io will undergo maintenance on the 16th of March 2021 between 18:00 CET and 20:00 CET. We are performing security updates and optimize the performance of the platform. Services may be partially unavailable during this time. We are sorry for the inconvenience.
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